Quality Control

Environment Control's unique Quality Assurance Program monitors our service in five critical areas:

  1. Inspection Reports
  2. We regularly verify the quality of our work after the cleaning is complete. This reporting is shared with you and archived for our records.

  3. Quality Control Reports
  4. We ask our customers to rate the quality of our service each quarter. This rating provides objective feedback regarding your individual satisfaction.

  5. Personal Visits
  6. We take the initiative to visit your building during office hours to discuss your needs.

  7. Customer Requests
  8. We electronically track our customer communication and requests to ensure timely completion.

  9. Accountability
  10. We record and review each of the above categories with both management and cleaners to confirm consistent service excellence.


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Contact Us

Environment Control

Puente Hills | Greater Orange County

570 W. Lambert Rd. Suite A

Brea, CA 92821

Phone 714.529.5600 | Fax 714.529.5442