Quality Control
Environment Control's unique Quality Assurance Program monitors our service in five critical areas:
- Inspection Reports
- Quality Control Reports
- Personal Visits
- Customer Requests
- Accountability
We regularly verify the quality of our work after the cleaning is complete. This reporting is shared with you and archived for our records.
We ask our customers to rate the quality of our service each quarter. This rating provides objective feedback regarding your individual satisfaction.
We take the initiative to visit your building during office hours to discuss your needs.
We electronically track our customer communication and requests to ensure timely completion.
We record and review each of the above categories with both management and cleaners to confirm consistent service excellence.
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Contact Us
Environment ControlPuente Hills | Greater Orange County
570 W. Lambert Rd. Suite A
Brea, CA 92821
Phone 714.529.5600 | Fax 714.529.5442